Do you have a storefront location?

     No. Unfortunately, we don't have a storefront anywhere at this time. We are an online-only business.

Where are you located? 

     We are located in Woodland Hills, CA where all of our doughs are made fresh to order. We offer pickup orders in the Woodland Hills area. If you would like to pickup your order rather than having it shipped, simply enter promo code PICKUP at checkout to receive no shipping costs. We will then contact you to tell you when and where to pick up your custom dough! Pickup is available Monday-Thursday. Please allow 2-3 business days for your order to be made.

What are the nutritional facts of your cookie dough?

     We currently don't provide nutritional facts for our cookie dough. Since we are very small company, the type of health permit we have does not required us to provide the nutritional information. We are, however, currently working on getting our doughs tested. So, stayed tuned! Please feel free to email us for an estimate or a list of ingredients.


When will my dough ship, and how long will it take?

     Since Unbaked is a small company but the demand for our dough is getting bigger and bigger, your dough will now usually ship within 3-4 business days (excluding weekends and holidays) of your purchase depending on what day you order. We currently only ship on Monday through Thursday, as we would never want your dough to sit in the post office on Sunday. To ensure your order goes out the same week you place an order, order by Wednesday. If you order on Thursday, your dough will go out the following Monday.
     Your dough will usually take between 1-4 days (times are a non-guaranteed average) to get to you depending on where you live in the country, and if all goes well on USPS's end. We ship from Los Angeles, CA, so the closer you are to where we are located, the sooner you will get your dough! Once your package leaves our hands and is dropped off at USPS, it is then their responsibility to deliver your package correctly and on-time. If you have trouble with your delivery, please contact your local USPS location.


Where do you ship?

     We currently only ship within the 50 United States.


Is your dough vegan?

     Our dough is not vegan as it is made with butter.


Is your dough gluten free?

     Our dough is not gluten free as it has flour in it.


How long does the cookie dough last?

     Our cookie dough will last up to two weeks at room temperature (which is what it is best eaten at), up to four weeks in the refrigerator, and up to three months in the freezer.


Can I bake my cookie dough?

     Since our dough contains no eggs to keep it safe to eat raw, you cannot bake our cookie dough. It will simply melt.